ComputerCavalry: Creating and Managing IT Tickets

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ComputerCavalry: Creating and Managing IT Tickets, How to successfully create and manage customer support tickets for a better customer experience.

In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class!

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