Customer Romance – know your customer (KYC)

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Customer Romance – know your customer (KYC), Build a solid relationship with your customers and keep them hocked to your brand forever.

The customer is no more King but the Kingmaker, that’s how important customers are. In fact they’re the reasons why we’re in business and they are our No.1 bosses. This course aims at teaching students the importance of knowing their customers, the benefits of knowing their customers, the different types of customers and how to nurture that all important relationship. The effect would be an enhanced relationship that would increase business revenue.



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